Enterprise Security

    Security at PresalesIQ

    We understand that presales teams handle sensitive deal information, competitive intelligence, and customer data. That's why security isn't an afterthought at PresalesIQ—it's foundational to everything we build.

    Our Security Commitment

    PresalesIQ is committed to protecting customer data and maintaining trust. We approach security as an ongoing responsibility and apply safeguards appropriate to the nature and stage of our platform. As an AI-native presales platform, we recognize that protecting your engagement data, activity intelligence, and operational analytics requires enterprise-grade security measures.

    Our security practices include a combination of technical, administrative, and organizational measures designed to reduce the risk of unauthorized access, disclosure, or misuse of data. These measures evolve as PresalesIQ grows, with regular assessments based on operational experience, usage patterns, and emerging best practices.

    How We Protect Your Data

    Encryption at Rest and In Transit

    All data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 for data in transit, ensuring your presales data remains protected at every stage.

    Multi-Tenant Data Isolation

    Customer data is logically segregated using row-level security policies and strict access controls, preventing cross-tenant data exposure in our cloud infrastructure.

    Access Controls and Monitoring

    Role-based access controls, audit logging, and continuous monitoring ensure only authorized personnel can access systems and any anomalies are detected promptly.

    Regular Security Assessments

    We conduct periodic security reviews, vulnerability assessments, and penetration testing to identify and address potential risks before they become issues.

    Infrastructure and Compliance

    PresalesIQ runs on enterprise-grade cloud infrastructure with built-in redundancy, automatic failover, and geographic distribution. Our platform is designed to meet the security expectations of presales leaders and enterprise SE teams who require reliable, secure access to their operational data.

    We maintain alignment with industry security frameworks and continuously evaluate our practices against evolving standards. For enterprise customers with specific compliance requirements, we offer dedicated security reviews and documentation. Learn more about our privacy practices and data handling policies.

    Responsible Disclosure

    If you believe you have identified a potential security issue affecting PresalesIQ, we ask that you report it responsibly.

    Please contact:

    security@presalesiq.ai

    When reporting an issue, please include:

    • A description of the issue
    • Affected components or areas
    • Steps to reproduce, if applicable
    • An assessment of potential impact

    PresalesIQ does not offer cash rewards or bug bounties for unsolicited vulnerability reports unless a formal program is explicitly established. We request that security issues are not publicly disclosed without allowing reasonable time for investigation and remediation.

    Questions About Security?

    If you have questions about our security practices or need additional documentation for your procurement process, contact our team. We're happy to discuss how PresalesIQ protects your presales data and supports your organization's security requirements.