Security at PresalesIQ
Presales teams handle sensitive deal information, competitive intelligence, and customer data. That's why security isn't an afterthought at PresalesIQ — it's foundational to everything we build.
Our security commitment
PresalesIQ is committed to protecting customer data and maintaining trust. We apply safeguards appropriate to the nature and stage of our platform. As an AI-native presales platform, we recognize that protecting your engagement data, activity intelligence, and operational analytics requires enterprise-grade security measures.
Our practices include technical, administrative, and organizational measures designed to reduce the risk of unauthorized access, disclosure, or misuse of data. These measures evolve as PresalesIQ grows, with regular assessments based on operational experience and emerging best practices.
Encryption at rest and in transit
All data is encrypted using industry-standard AES-256 at rest and TLS 1.3 in transit, keeping your presales data protected at every stage.
Multi-tenant data isolation
Customer data is logically segregated using row-level security policies and strict access controls, preventing cross-tenant exposure.
Access controls and monitoring
Role-based access, audit logging, and continuous monitoring ensure only authorized personnel reach systems and anomalies are caught promptly.
Regular security assessments
We conduct periodic security reviews, vulnerability assessments, and testing to address risks before they become issues.
Infrastructure and compliance
PresalesIQ runs on enterprise-grade cloud infrastructure with built-in redundancy, automatic failover, and geographic distribution, designed to meet the security expectations of presales leaders and enterprise SE teams.
We maintain alignment with industry security frameworks and continuously evaluate our practices against evolving standards. For enterprise customers with specific compliance requirements, we offer dedicated security reviews. Learn more about our privacy practices.
Responsible disclosure
If you believe you have identified a potential security issue affecting PresalesIQ, we ask that you report it responsibly to security@presalesiq.ai.
When reporting an issue, please include:
- A description of the issue
- Affected components or areas
- Steps to reproduce, if applicable
- An assessment of potential impact
PresalesIQ does not offer cash rewards or bug bounties for unsolicited vulnerability reports unless a formal program is explicitly established. We request that security issues are not publicly disclosed without allowing reasonable time for remediation.
Questions about security?
If you have questions about our security practices or need documentation for your procurement process, contact our team.